Frequently Asked Questions
Have questions before you book? You’re in the right place.
At Viriditas, our work is rooted in thoughtful consultation, customized treatment, and clear guidance. Whether you’re here for acne care, age-defense facials, Hydrafacial, oncology-safe skincare, or simply a better understanding of your skin, these answers will help you know what to expect.
Do you take insurance?
No. Viriditas is not a medical practice, so our services are not billed through insurance.
Do you have parking?
Yes, we have abundant free parking. There are several large parking lots around our building and all the buildings in the Richmond Square complex. There is also free on-street parking vailable.
Are you disability accessible?
Yes, our building has several accessible parking spots, restrooms, and elevators. Our service rooms all have electric adjustable height beds for comfort.
What if I don't live near Providence RI?
We offer virtual consulting services during operating hours. Plus we ship all over the USA.
Can I bring my children while I am having a treatment?
We are not staffed to supervise children, and our treatment rooms are not child safe. We kindly ask you to come without children.
What treatment should I get?
Start with one of our New Client Services. A Warm Welcome is a perfect choice for any client, any time. We will guide you from there.
Age-Defense / Custom Facial FAQ
Our work focuses on helping the skin look and feel healthier, calmer, smoother, brighter, and more resilient.
Depending on your skin and goals, your treatment plan may support:
- Hydration
- Barrier strength
- Softer texture
- Brighter tone
- A more rested appearance
- Fine lines and visible aging changes
- Redness or sensitivity
- Uneven tone
- Dullness
- Skin that feels depleted or overwhelmed
Our goal is not to make you look like someone else. It is to help your skin look supported, radiant, and real.
Your plan may include:
- A professional skin consultation
- Review of your current skincare routine
- Customized facial treatments
- Homecare recommendations
- Seasonal adjustments
- Barrier support
- Education about what your skin needs
- A plan for your goals over time
Every client’s skin is different. Some clients need hydration and barrier repair first. Some need acne-safe age support. Others need help with pigmentation, texture, redness, dryness, or loss of firmness.
We build the plan around your skin, not around a script.
After A Warm Welcome, we will recommend the next best steps based on your skin, goals, and treatment response.
Your plan may include:
- Recommended professional treatments
- Targeted homecare
- Adjustments to products you already use
- Support for barrier repair, acne, aging skin, sensitivity, or hydration
- A treatment rhythm that fits your skin and schedule
Most clients benefit from reducing inflammation and strengthening the skin barrier before moving into more active age-defense work.
A basic facial can be a lovely way to cleanse, hydrate, massage, and refresh the skin.
A facial treatment is more targeted. It uses professional techniques, advanced serums, masks, exfoliation, devices, or modalities to support visible change in the skin.
At Viriditas, every treatment begins with preparation. This may include cleansing, gentle exfoliation, extractions when appropriate, and barrier assessment.
Then we move into the more active phase of the treatment. Depending on your skin, this may include:
- Rezenerate NanoFacial
- LED light therapy
- Microcurrent
- Jet Plasma
- Professional serums
- Peptide or hydrating masks
- Calming or brightening support
- Specialty eye treatment
- Barrier-supportive finishing products
The goal is a visible result without overwhelming the skin.
For best results, many clients visit every 3–5 weeks.
Some concerns, such as acne, pigmentation, texture, or advanced age-supportive goals, may benefit from a series of treatments closer together.
Other clients come seasonally or monthly for maintenance, hydration, and barrier support.
We will recommend a rhythm based on your skin, your goals, and your schedule.
Some treatments create an immediate visible glow, smoother texture, and a more hydrated appearance.
Longer-term concerns such as acne, pigmentation, scarring, deeper lines, and loss of firmness take more time. These concerns usually improve with consistent treatments, supportive homecare, and realistic pacing over several months.
Skin changes gradually. Our job is to help guide that process with clarity.
No, and we do not believe “organic” automatically means best for every skin.
Some products we use are organic or botanical. Others are a thoughtful blend of clinical ingredients, plant-based ingredients, and barrier-supportive technology.
We choose skincare based on safety, efficacy, ethics, skin compatibility, and your specific goals.
Your cost depends on your first visit, your treatment plan, and the homecare your skin needs.
A Warm Welcome includes consultation and your first customized treatment. Follow-up treatments vary depending on the service selected.
Homecare may be as simple as one targeted serum or may involve a more complete routine, depending on your skin and current products.
We will always explain our recommendations so you understand what each product or treatment is meant to do.
No. We do not offer Botox, fillers, or injectables.
Our focus is non-invasive, age-supportive skincare for clients who want their skin to look healthy, rested, radiant, and real.
We use professional treatments, homecare, and supportive modalities to encourage visible improvement without needles or overcorrection.
We usually use warm towel compressions instead of traditional steam.
Warm towels allow us to soften and prepare the skin in a more controlled, sanitary, and barrier-friendly way. This is especially helpful for sensitive, acne-prone, reactive, or redness-prone skin.
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We do not offer deep peels.
We may use superficial peels, enzymes, or gentle exfoliating treatments when appropriate, but we choose not to perform aggressive peeling that can compromise the barrier or create unnecessary irritation.
Our approach favors steady, visible improvement while protecting the long-term health of the skin.
Timing depends on the procedure and your provider’s instructions.
As a general guideline, please allow at least 7–10 days after filler, 3–5 days after Botox-type injectables, and at least 1 week after many other cosmetic treatments before receiving a facial.
For surgery, laser, prescription treatments, or medical concerns, please follow your physician’s guidance before booking.
When appropriate, gentle LED, hydration, or lymphatic support may be helpful after certain procedures.
No. Viriditas is not a medical practice, so our services are not billed through insurance.
AcneRX FAQ:
Some clients notice less redness, discomfort, and active inflammation within the first few weeks. More significant improvement often begins around 6 weeks with consistent homecare and regular treatments.
Because acne begins forming below the surface long before you see it, clearing acne takes time. Most clients need 3–6 months of consistent care to bring acne under control.
The pace depends on your skin, your acne pattern, your homecare consistency, product sensitivity, lifestyle factors, and how long the acne has been active.
Most acne clients come in every 2 weeks until the skin is clear or well controlled. For many clients, this phase lasts about 2–3 months.
At each visit, we assess how your skin is responding and adjust your homecare as needed. This step-by-step progression is important because acne care works best when the skin is supported, monitored, and strengthened gradually.
Once your skin is clear, we usually continue maintenance for several months before slowly reducing treatment frequency. Many long-term clients continue with acne-safe homecare and occasional maintenance treatments to keep their skin stable.
No one can honestly promise to cure acne.
Acne is influenced by genetics, hormones, inflammation, skin cell behavior, oil production, product use, stress, environment, and daily habits. What we can do is help you understand your acne pattern and create a plan to bring it under control.
Our goal is clear, stable, well-managed skin — with fewer flare-ups and less guessing.
Yes, acne clients are required to use an approved acne-safe homecare routine.
This is not because we want to replace everything you own for the sake of it. It is because acne-prone skin is highly reactive to pore-clogging ingredients, overly rich formulas, irritating actives, and products that interfere with your treatment plan.
For acne care to work, your in-clinic treatments and homecare need to move in the same direction. We will guide you toward a routine that supports your skin barrier while helping reduce congestion, inflammation, and active breakouts.
Yes, as long as your makeup is non-comedogenic and approved for acne-prone skin.
You may look pink or red for a few hours after extractions or active acne treatments, so we recommend planning around major events when possible.
If you are unsure whether your makeup is acne-safe, bring it with you or send us the ingredient list and we can help you review it.
Your first acne visit is AcneRX Fresh Start. This appointment gives us time to understand your skin before creating a plan.
During this visit, we will:
- Review your skin history
- Look closely at your acne pattern
- Discuss your current skincare and makeup
- Identify possible acne triggers
- Patch test when appropriate
- Begin your first acne treatment
- Create a personalized homecare plan
- Explain what to expect over the next several weeks
You’ll leave with a clearer understanding of what may be keeping your acne active and what your next steps should be.
We ask that you wait at least 6 months after finishing Accutane or isotretinoin before beginning active acne treatments with us.
If you are currently taking isotretinoin, your skin is more fragile and may not tolerate extractions, peels, or active acne treatments safely.
You are welcome to contact us about gentle, supportive skincare options during or after your course of medication.
Yes. We work with all skin tones.
Deeper skin tones may be more prone to post-inflammatory hyperpigmentation, so pacing matters. We take extra care to avoid unnecessary irritation, support hydration, and choose treatments that respect your skin’s response.
The goal is to clear acne while reducing the risk of lingering dark marks.
Yes. We work with preteens, teens, adults, and mature clients.
For younger clients, we keep the approach age-appropriate, supportive, and educational. Acne can be frustrating at any age, and early guidance can help prevent years of product confusion and unnecessary irritation.
A parent or guardian should be involved in the first visit and homecare plan.
Extractions can feel uncomfortable, but they should not feel unbearable.
We work carefully and adjust for your comfort level. If your skin is very sensitive, inflamed, or you are anxious about extractions, please let us know. We can slow down, modify the treatment, or focus more on calming and support when needed.
No. Viriditas is not a medical practice, and we do not diagnose, prescribe, or treat medical conditions.
Your treatments are performed by licensed estheticians with specialized acne training and many years of professional skincare experience.
We focus on esthetic acne care, acne-safe homecare, barrier support, education, and professional treatments within our scope of practice.
No. Because we are not a medical practice, our services are not billed through insurance.
Acne care at Viriditas is structured, personal, and guided.
You are not handed a generic facial or a random product routine. We look at your skin pattern, sensitivity, current products, lifestyle factors, barrier health, and treatment response over time.
Clients choose us because they want:
- A clear plan instead of product guessing
- Acne-safe homecare guidance
- Regular professional support
- Estheticians who specialize in acne-prone skin
- A barrier-aware approach
- Help understanding what may be keeping acne active
- A team they can ask questions along the way
Our goal is to help you feel more informed, more supported, and more confident caring for your skin.
A regular level facial often focuses on hydration and general skin maintenance.
An acne treatment is more targeted. The focus is on clearing congestion, calming inflammation, supporting the barrier, and helping your skin respond to the homecare plan.
Because active acne requires specific care, acne treatments usually do not include traditional facial massage. Depending on your skin, we may include extractions, acne-safe exfoliation, LED, high frequency, calming masks, or other supportive modalities.
Most acne homecare routines vary depending on what your skin needs.
A basic acne homecare routine may begin around $130–$150. Product costs vary based on the number of steps, frequency of use, and whether your skin needs additional support for dryness, sensitivity, pigmentation, or barrier repair.
We will recommend what is necessary for your plan and explain how to use each product clearly.
Oncology Skin Care FAQ
In many cases, yes — but your service may need to be modified.
Depending on your diagnosis, treatment timeline, skin condition, fatigue, ports, radiation area, or lymph node history, a traditional facial may or may not be the best choice that day.
We may instead focus on gentle hydration, scalp care, hands and feet, or another supportive treatment that allows your skin and nervous system to rest.
Yes. Cancer therapies can leave the skin feeling dry, fragile, tight, itchy, or unfamiliar.
We focus on gentle hydration, barrier support, and comfort. Your service may include careful layering of soothing, moisturizing, and barrier-supportive products, along with simple guidance for caring for your skin at home.
The goal is to help your skin feel more comfortable and less depleted.
Many clients do best around 10–14 days after their last infusion, when possible.
However, timing can vary based on your treatment plan, energy level, blood counts, and provider guidance. Please contact us before booking so we can help choose the safest, most comfortable timing.
Yes. Please let us know when booking.
We will avoid pressure, friction, heat, or product application too close to the area and will position you as comfortably as possible.
No. We do not massage limbs or areas affected by lymph node removal or biopsy.
This is an important safety precaution because massage in those areas may increase the risk of lymphedema. We will modify your service with gentle, soothing alternatives.
Yes, with modifications.
We will avoid heat, friction, vigorous massage, exfoliation, or anything that could further irritate the hands or feet. The focus will be on comfort, hydration, and protecting the skin.
Yes, gently.
During active treatment, we focus on hydration, comfort, soothing care, and barrier support. Once your medical treatments are complete and your skin is ready, we can begin a more active age-supportive plan if appropriate.
Your skin has been through a lot. We move at a pace that respects that.
Often, yes, with careful modifications.
We will avoid tugging, friction, heat, exfoliation, or active products on compromised or radiated skin. Please let us know the area being treated and where you are in your radiation schedule before your appointment.
Yes — but your treatment may look different, and that is okay.
Every part of the service can be adjusted for your comfort, safety, mobility, fatigue, sensitivity, and privacy. You do not have to change into a wrap if you prefer not to. You do not have to explain more than you want to.
The treatment is shaped around you.
Yes.
If you want to talk, we are here. If you would rather be quiet, rest, or simply receive care, that is completely welcome.
This is your time, and we will follow your lead.
Ready to Begin?
If you are new to Viriditas, start with the first visit that best matches your skin.
A Warm Welcome
For guidance, consultation, and a customized first treatment.
AcneRX Fresh Start
For structured acne care and a clear plan.
Hello Hydrafacial
For a first-time Hydrafacial with extra time for intake, skin analysis, and homecare support.